How your information is handled
This policy describes what Rodent Removal Houston collects from visitors to rodentremovalhouston.com, how that information is used, and what choices you have about it. The site operates as a referral service: it connects people who need rodent work in the Houston area with independent, licensed third-party contractors and does not carry out the work itself.
Information we collect
When you send the form we receive what you type into it: your name, phone number, email address, the service you are asking about, anything you write in the message box, and the page the form was sent from. When you call the number shown on the site, the call passes through a call tracking service that logs the calling number, the time and the duration, and may record the call for quality purposes. Google Analytics collects standard usage data: pages viewed, approximate location, device and browser type, and how you reached the site.
How we use it
The details you submit are used to respond to your request and to arrange a contractor for it. Analytics figures are only ever read as totals, to see which pages get used and where they fall short. Your information is never used for unrelated marketing.
Who it is shared with
To arrange the work, we pass your contact details and job description to one or more independent contractors serving the Houston area, who may contact you by phone, text or email about the request. We may also disclose information where the law requires it. We do not sell your information and do not share it beyond what is needed to respond to your request, run the site and the phone line, and meet legal obligations.
Cookies and analytics
Google Analytics places cookies that count visits and page views. You can block or delete cookies in your browser settings, and the site works with cookies turned off. The call tracking service may set a cookie to connect a call to a visit.
How long we keep it
Form submissions and call records are kept for as long as needed to handle the request and for ordinary business records, then deleted or anonymized. You can ask for earlier deletion through the contact route below.
Your choices
You can request a copy of whatever information is held about you, have it corrected, or have it deleted. If you no longer want to be contacted about a request you sent, tell us or the contractor who reached you and the contact stops. Browser settings or the Google Analytics opt-out add-on will keep analytics from recording your visit.
Children
The site is meant for adults and is not directed at anyone under 18. No information is knowingly collected from children. If a child has submitted details through a form, contact us and the record is deleted.
Changes to this policy
This privacy policy may be updated from time to time. Any revision appears on this page under a fresh date.
Contact
Questions about this policy go through the contact form or by phone to (713) 804-8785. Postal address: Rodent Removal Houston, 1415 Louisiana St, Houston, TX 77002.